Privacy Policy
# Privacy Policy
At Floradirekt.dk we value your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and store your information in compliance with the EU General Data Protection Regulation (GDPR).
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## 1. Data We Collect
We may collect and process the following types of personal data:
- Contact details: name, address, phone number, email.
- Order details: products ordered, delivery instructions, recipient details.
- Payment details (processed securely by our payment providers, not stored by Floradirekt.dk).
- Technical information: IP address, browser type, cookies (see Cookie Policy).
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## 2. How We Use Your Data
We use your personal data for the following purposes:
- To process and deliver your order.
- To communicate with you about your order status.
- To provide customer support.
- To improve our services and website.
- For legal and accounting purposes.
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## 3. Sharing of Data
- Data necessary to complete your order (e.g., recipient name, address, and phone number) is shared with the florist responsible for fulfilling the delivery.
- Payment data is processed by secure third-party payment providers (e.g., Shopify Payments, MobilePay).
- We do not sell or share your personal data with third parties for marketing purposes.
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## 4. Data Retention
- Order and contact information is retained only as long as necessary to fulfill the purpose for which it was collected, and to comply with legal obligations.
- You may request deletion of your personal data at any time (subject to accounting and legal obligations).
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## 5. Your Rights (GDPR)
Under GDPR, you have the right to:
- Access your personal data.
- Correct or update inaccurate information.
- Request deletion of your data (“right to be forgotten”).
- Object to certain data processing.
- Request data portability.
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## 6. Security
We use appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse.
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## 7. Cookies
Our website uses cookies to improve your browsing experience, analyze traffic, and enable certain functionalities. For more details, please see our **Cookie Policy**.
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## 8. Contact
For questions regarding this Privacy Policy or data requests, please contact us:
